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1. How long for Shipment?

   General Shipping Info


Attention:

1.  Alaska, U.S outlying territories, APO/FPO & PO Boxes are not accepted, we will refund you the shipping fee if you pay additional fee with an po box address.

2. Package to Canada may be paid for clearance customs tax when you pick it up.

 

2. Where is my order?

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. Click here.

 

3. Tips for shipping

A) We are doing our best to make the promised time, please understand our warehouse are working only on business days, so please remember to enjoy the sunshine even there's a day or two difference in the ETA, and by the way, we will inform you proactively if something is wrong.

B) Phone number is required for delivery. Leave correct email address in your order so that order confirmation and shipping confirmation will be sent.

C) Alaska, U.S outlying territories, APO/FPO & PO Boxes are not accepted. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Cupshe.

D) Your order can be tracked in details only when it arrives in US Facility. Kindly allow 2-3 days of shipment to US, even possible " not found ". Thanks for your patience. Should you have any question, please reach out to our service center:service@cupshe.zendesk.com .