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    1. How long for Shipment?

       Main Countries & Shipping Methods and Receiving Time 


    A) If you don’t receive your SF Express package in 7 days, please contact +001 855 901 1133 to confirm. Please await extra 3-7 days even though SF shows delivery.         

    B) Package to Canada may be paid for clearance customs tax when you pick it up.


    2. Where is my order?

    Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. Click here.


    3. Tips for shipping

    A) Phone number is required for delivery. Leave correct email address in your order so that order confirmation and shipping confirmation will be sent.
    B) Germany is as our logistics hub of (Only United States) DHL. Take it easy! It will be shipped to your place soon.
    C) Hawaii, Alaska, PO Boxes, APO/FPO & U.S outlying territories are not accepted. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Cupshe.

    D) Your order can be tracked in details only when it arrives in US Facility. Kindly allow 2-3 days of shipment to US, even possible " not found ". Thanks for your patience. Should you have any question, please reach out to our service .