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Who is Cupshe?

Cupshe is not just some fashionistas working solely for a rapid development, we want to become trend setters and bring the quickest fashion to all females, through hard work, creativity and dedication. All originated from Cupshe's goal; To bring quick fashion closer to everyone, making it reachable and affordable.
 

Contact Us

-- Reach us on Pinterest, Facebook, Twitter, or Instagram
-- For issues or questions, please reach out to our customer center: service@cupshe.zendesk.com.
 

Find Us on App Store

Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! Click here to download!
 

Affiliate Cooperate

 
Affiliate Programs:
          
For inquiries concerning cooperation, please contact cooperation@cupshe.com. Read more.
 

Privacy

Read the Privacy Policy here.
 

Terms & Conditions

Read the Terms & Conditions here.
 

How to Shop at Cupshe?

 

1. Payment Methods:
  • Visa
  • Master
  • American Express
  • Discover
  • JCB
  • Paypal
  • Paypal Credit
  • Amazon Pay
  • Google Wallet
 Notice: Debit card is not acceptable in checkout and will not be processed !
 
2. Coupon Code
Discount code is created to use in checkout. How to use it?
1.Enter the discount code input box and tap your discount name.
2.Click Apply. 
Notice: If you want to remove the discount code from the the input box, then tap the X button.
 
3. Gift Cards
When you successfully purchase a Gift Card, an email regarding Gift card code will be sent to you soon.
How to redeem gift cards?
1) Input your gift card code during checkout.
2) Click Apply.
3) Steps follow:
Step 1:
Step1
 
Step 2:
Step2
 
Step 3:
Step3
 
Step 4:
Step4
Note: If you want to remove the discount code from the the input box, then tap the X button. Gift card and discount code share one input box. Please note if you don't receive any gift card notifications, feel free to email us.
 
4. Student Discount!
Cupshe  offers more discounts to student. Enjoy here.
 
 

Size Guide

 

Shipping Policy

 

1. How long for shipment? 
2. Where Is My Order ?
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. Click here.
Please contact us within 3 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.
 
3. Tips for Shipping
1) Telephone number is required for delivery. Leave correct email address in your order so that order confirmation and shipping confirmation will be sent. 
2) Germany is as our logistics hub of (Only United States) DHL. Take it easy! It will be shipped to your place soon.
3) Alaska, U.S outlying territories, APO/FPO & PO Boxes are not accepted. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Cupshe.
 

Return & Exchange

Read more here.
 

Other FAQs

 

Account
Welcome to Cupshe! Account can allow customers to access to own order history and address. It is optional to create your account. 
Note: You can not log in your account if never creating an account. It is invalid to click on " forget your password".
 
Order Confirmation & Shipping Confirmation
Order confirmation will be sent to the email listed on your order once you complete an order.Therefore, please ensure that your email address should be correct.  
Shipping confirmation will be sent when your order is fulfilled and shipped to the destination. Please feel free to contact us if you don't receive any notification  in 7 days. Email to: service@cupshe.zendesk.com .
 
Cancel Order 
1) How to cancel my order?
Any order can be easily cancelled before shipping from warehouse. Contact our customer service to request refund if you really want to.
2) Cancellation Success
You will receive an order cancellation email notification when customer service is successful to cancel an order. Please ensure your email address is correct.
Note: If you don't receive any order or shipping info, you can inquire customer service for a confirmation.