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    Who is Cupshe?

     

    About us 

    CUPSHE

    Cupshe is not just some fashionistas working solely for a rapid development, we want to become trend setters and bring the quickest fashion to all females, through hard work, creativity and dedication. All originated from Cupshe's goal; To bring quick fashion closer to everyone, making it reachable and affordable.

     

    Contact us

    -- For instant help, reach us via Live Chat or +1 (253)271-4100

       Available time(EDT): 8:00-13:00; 21:00-23:30

       Unavailable:At Weekends (Friday & Saturday)

    -- Reach us on Pinterest, Facebook, Twitter, or Instagram

    -- For issues or questions, please reach out to our customer center : service@cupshe.zendesk.com.

     

    Find Us at App Store

    Enjoy bigger discounts and lower price at Cupshe mobile app than online store.Like it? Click Here!

     

    Affiliate Cooperate

     

    Affiliate Programs:

              

     

    For inquiries concerning cooperation, please contact cooperation@cupshe.com. Read more.

     

    Privacy

    Read the Privacy Policy here.

     

    Terms & Conditions

    Read the Terms & Conditions here.

     

     

    How to Shop at Cupshe?

     

    Payment Methods:

    • Visa
    • Master
    • American Express
    • Discover
    • Paypal
    • Paypal Credit
    • Google Wallet
    • JCB
    • Bitcoin

     Notice: Debit card is not acceptable in checkout and will not be processed !

     

    Coupon Code

    Discount code is created to use in checkout. How to use it?

    1.Enter the discount code input box and tap your discount name.

    2.Click Apply. 

    Notice: If you want to remove the discount code from the the input box, then tap the X button.

     

    Gift Cards

    When you successfully purchase a Gift Card, an email regarding Gift card code will be sent to you soon.

    How to redeem gift cards?

    1.Input your gift card code during checkout.

    2.Click Apply.

    3.Steps follow:

    Step1:

    Step1

     

    Step2:

    Step2

     

    Step3:

    Step3

     

    Step4:

    Step4

    Note: If you want to remove the discount code from the the input box, then tap the X button. Gift card and discount code share one input box. Please note if you don't receive any gift card notifications, feel free to email us.

     

    Student Discount!

    Cupshe  offers more discounts to student. Enjoy here.

     

    Pre-Order 

    Pre-order items are made with delicate craftsmanship and longer manufacture period. As usual, pre-order summer bikinis will be shipped in 7 days and 30 days for fall sweaters.

    1.Pre-order items come with big discounts, up to 50% OFF! 

    2. The Pre-order period lasts M days. Your order will be shipped in 5 days after pre-order period has ended, and you'll receive a shipping confirmation email including a tracking number when the order is shipped.

    3. The item you pre-ordered will be shipped only when at least 10 pieces are purchased in 48 hours. If the minimum sales amount is not achieved, the item will not be a pre-order item and we'll refund you the payment in 10-24h.

    4. Note: Please separately purchase pre-order item one by one due to different shipping time.

    5. Coupons cannot be applied to pre-order items.

     

    Size Guide

     


     

     

    Shipping Policy

     

    How long for shipment? 

     

    Where Is My Order ?

    Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. Click here.

     

    Tips for Shipping

    1)Telephone number is required for delivery. Leave correct email address in your order so that order confirmation and shipping confirmation will be sent. 

    2)Germany is as our logistics hub of (Only United States) DHL. Take it easy! It will be shipped to your place soon.

    3) Hawaii, Alaska, PO Boxes, APO/FPO & U.S outlying territories are not accepted. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Cupshe.

     

    Return & Exchange

    Read the Return Policy here.

     

     

    Other FAQs

     

    Account

    Welcome to Cupshe! Account can allow customers to access to own order history and address. It is optional to create your account. 

    Note: You can not log in your account if never creating an account. It is invalid to click on " forget your password".

     

    Order confirmation & Shipping Confirmation

    Hi everybody,

    Order confirmation will be sent to the email listed on your order once you complete an order.Therefore, please ensure that your email address should be correct.  

    Shipping confirmation will be sent when your order is fulfilled and shipped to the destination. Please feel free to contact us if you don't receive any notification  in 7 days. Email to:service@cupshe.zendesk.com .

     

    Cancel My Order?

    How to cancel my order?

    Any order which is placed in two hours can be free and easy to be canceled. 

    Over two hours, an order could be canceled too if your package has not been shipped yet from the warehouse. 

    Cancellation Success

    You will receive an order cancellation email notification whe customer service is successful to cancel an order. Please ensure your email address is correct.

    Note: If you don't receive any order  or shipping info, you can inquire customer service for a confirmation.